Frequently Asked Questions

Shipping

Q: Where do you ship?
A: We ship exclusively within the United States, including all 50 states (Alaska and Hawaii included). We do not currently offer international shipping.

Q: How much does shipping cost?
A: Shipping is completely free on all orders. No minimum purchase required.

Q: How long will it take to receive my order?
A: Orders are processed within 1–2 business days. Once shipped, delivery takes 2–4 business days. Total estimated time: 3–6 business days.

Q: Will I receive a tracking number?
A: Yes. A tracking number will be emailed to you once your order has shipped.

Returns & Refunds

Q: Can I return my order?
A: Yes. We accept returns on unused, unworn items in their original condition, or items that arrived damaged or incorrect due to our error. Return requests must be submitted within 10 days of delivery.

Q: Who pays for return shipping?
A: We do. Maternityoutfit covers 100% of return shipping costs. We will email you a prepaid return label upon approval.

Q: Do you offer exchanges?
A: We do not offer exchanges at this time. You are welcome to return an eligible item for a refund and place a new order for the item you prefer.

Q: How long does a refund take?
A: Once we receive and inspect your return (1–3 business days), approved refunds are processed within 5–10 business days to your original payment method.

Q: My item arrived damaged or incorrect — what do I do?
A: Please email support@maternityoutfit.com with your order number and clear photos within 10 days of delivery. We will resolve the issue promptly.

Orders & Payment

Q: What payment methods do you accept?
A: We accept Visa, Mastercard, American Express, Discover, Shop Pay, Apple Pay, and Google Pay.

Q: Can I cancel or modify my order after placing it?
A: We begin processing orders quickly. Please contact us at support@maternityoutfit.com as soon as possible. We cannot guarantee changes once an order has entered processing.

Products

Q: Are your products available in plus sizes?
A: Please refer to individual product pages for sizing details and availability.

Q: Are your maternity tops suitable for nursing as well?
A: Many of our styles are designed to support both maternity and nursing. Look for products labeled “Nursing Top” for styles with dedicated nursing access features.

Contact

Q: How do I contact customer support?
A: Email us at support@maternityoutfit.com or call (903) 261-5451, Monday–Friday, 9AM–6PM CST. We aim to respond within 1–2 business days.